About Us

Global Freight Ops. Local Indonesian Talent. Powered by Tech & AI.

At FreightOps AI, we specialize in providing tech-driven back office and operational support for freight forwarding companies worldwide. Based in Indonesia, our mission is to help logistics offices scale efficiently by outsourcing repetitive and process-heavy tasks—freeing your team to focus on growth and service excellence.

We combine the deep logistics expertise of our Indonesian team with the power of automation, AI, and cloud tools to handle everything from shipment data entry and documentation to rate filing, freight audit, and CRM support.

Whether you're a small independent forwarder or a global NVOCC, our offshore teams are trained in international freight workflows, understand tight turnaround requirements, and speak the language of logistics fluently.

Why FreightOps AI

  • 🧠 Skilled logistics support teams

  • 🤖 AI-enhanced workflows

  • 🌍 Timezone-aligned coverage

  • 💼 Scalable & secure

  • 🇮🇩 Indonesia-based cost advantage

Let us be the digital back office extension of your freight company—accurate, fast, and always-on.